Wrong 2FA number

[gary123123]

I just ported my number. I can't login to the site anymore because its trying to text to my old number.  please fix.  why is this such a problem?  how can this not be automated?

[slusagm]

common problem when number change

use Chatbot to open ticket and ask them to update it in the account 

[hTideGnow]

hi @gary123123 click Didnt receive code and then Send email

after you login , go to Profile, Manage EverSafe ID and update the phone number 

if you cannot login at all, then you need to ask support agent 

you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437   

[Handy1]

@gary123123  If you can get signed in thru email instead . Go to profile page and click manage ever safe  ID and update your new number there . Then you will have code sent to phone . If you can’t  log in get support to update it for you 

private message to support .

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Rastin]

Not sure how to change the number but you can click on did not get code and have it sent to your email instead