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11-15-2016 06:29 PM - edited 01-04-2022 06:22 PM
Was planing on inputting my account number and Pin.
Is my Pin the number I input when logging into my account on the wind app on iPhone that they want?
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11-19-2016 09:06 AM
Yes it is. That's what I used and the port took less than 10 minutes.
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11-15-2016 09:21 PM - edited 11-15-2016 09:26 PM
@jgorman wrote:
Porting from Wind.
Was planing on inputting my account number and Pin.
Is my Pin the number I input when logging into my account on the wind app on iPhone that they want?
There is no reason to include both. You're actually more likely to run into problems with non-matching information. Stick to just the account number for highest possible chance of immediate porting success. For phone number porting, more information is not better.
When you log into Wind self-serve, the account number is listed at the top of the page in plain text. Just cut and paste that into the account number field when requesting your port on the Public site. Leave PIN and IMEI blank..
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11-15-2016 06:41 PM
Don't want to risk a port delay
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11-15-2016 06:38 PM
I would assume yes, and it should also be the same PIN if you log in to your account on the Wind website.
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11-15-2016 06:38 PM
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11-15-2016 06:37 PM
I would double check with Wind mobile support what the correct PIN is to your account. If you enter the wrong information during the port, it will hold the porting process up and you will need to contact a mod to fix it.
