cancel
Showing results for 
Search instead for 
Did you mean: 

Will pausing autopay affect my currnet prepaid plan?

bballman77
Great Neighbour / Super Voisin

I am currently on the 4gb for $40 prepaid promotion plan and I have the payment option on autopay. I am going to be travelling out of the country for a few months and would like to continue using this plan when I come back, If I disable autopay or in other words do not renew for a few months after the prepaid plan has ended, will I still be able to keep my existing plan when I come back?

1 REPLY 1

SD08
Retired Oracle / Oracle Retraité

Pausing autopay won't change your plan, but if you let your plan expire, you can only wait up to 90 days after expiry before you must either reactivate or lose the plan and phone number.  I believe the 90th day results in account removal.  If you decide to reactivate within that deadline, then you'll be able to renew the same plan.

 

Here's a post by @Luddite laying out the options for extended absences:

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Extended-Absence/m-p/142735#M...

Need Help? Let's chat.