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Why have I no reward $$ on my latest invoice

smudger
Great Neighbour / Super Voisin
 
1 REPLY 1

fixin1
Deputy Mayor / Adjoint au Maire

@smudger - Public Mobile made a change on all customers rewards systems, switching people in May of 2024 to Public Points, introduced in January 2022.

You will lose out on:

  • Up to $5 loyalty credits
  • $2 Autopay

You will now get with Public points:

  • 5% back on your plan that you spent on.
  • 10 points annually as a thank you for loyalty
  • 5 welcome points when you enter the dashboard for the first time

You will keep earning these rewards as points:

  • Community give back rewards
  • Refer a Friend 1 point per referral

You should have received an SMS or and email stating the change and you may have noticed some loyalty bonus data in My Account, which is a sort of thanks for your continued loyalty.

You Can redeem Public Points like these:

  • All Add-ons for $5 less
  • $15 bill credit for 15 points
  • And other offers that come and go.

 

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