Why are promos posted on my home page I can't have?

[Wife_13]

I signed up for notify of new promotions and plans. I have been a customer for 4 years now. I have been getting notifications almost daily, except they say for new activations only.

But now on my on my home page it says "For a limited time, subscribe to a 4G 30GB plan for only $29/month.*"

But when I go to select it , it says for new activations only. 

So why would Public Mobile put this on existing customers home page? After all I can 't have it. Or are you just showing me, that you don't value me as a long-term customer! 

[Flameotter]

@Wife_13  This is the way.

[hTideGnow]

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@Wife_13 wrote:

Why would a new activation be on this forum before having account setup with a ported phone #. If he/she is, they can't get new plan now either.

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Hi @Wife_13 

it is possible.  Anyone can setup account here, even non customers

many created account here first and ask questions before activation

[Wife_13]

Why would a new activation be on this forum before having account setup with a ported phone #. If he/she is, they can't get new plan now either.

[hTideGnow]

HI @Wife_13 

those "new activation" only plans won't work for existing customers

You can only change to those that are available on Change Subscription page on My Account

[TheSterlinger]

It’s the same homepage for everyone so they need a way to distinguish who the offer is for so they put new customers only. Everyone sees the same page.