I signed up for the $120 promo on Sunday morning but got an error message saying the account activation request failed even though my credit card was charged. I received a welcome email saying my self-serve account has been created but I cannot log in or set up a new account. I have zero service on the sim card (it does show the PubMo network on my phone). On Sunday I got 3 texts says my plan does not include texts and just this morning I got another one saying the same thing. I’m not even porting in a number yet, just using a newly assigned number, so it is a simple account activation error.
I private messaged a mod on Sunday morning but it still hasn't been read, and yet I see in several threads on the board that people who registered this week (some as recently as yesterday!) have already been helped??
I understand that @Mary_M, @Saray_O, @Shazia_K are swamped, and I have tried to be patient (this is after waiting 6 weeks to get the sim card from the simswap!), but seeing newer users than me get help so quickly is frustrating. I'm starting to regret the day I made the decision to try out PubMo.
