01-09-2026 03:31 PM
My wife and I have separate Public Mobile (PM) accounts/numbers. Until recently I am pretty sure we also had separate PM Rewards accounts. However, today I went into my rewards account and checked my rewards balance. I then logged out and went into my wife's PM account, checked her balance and then clicked on My Rewards. But I was then presented with my, My Rewards account not her',s!!!
Last month I am pretty sure I saw separate Rewards accounts/balances?
01-09-2026 05:17 PM
If you attempt to view the rewards page in an incognito web browser, that should allow you to view the different account information correctly.
01-09-2026 04:09 PM
Did you use the PM app on each of your phone?
The app will have the latest reward points so it won’t be mixed up with each account.
01-09-2026 03:51 PM
Yes, all accounts are separate.
Always clear cache or a different web browser when viewing different accounts to prevent cache issues.
If at all possible, even better to use different devices for each accounts to prevent this.