@mobileguy is this the setting you see?
If so, are you saying you toggle both to off then it turns back on by itself?
Do you have the lastest OS update on your phone or does your phone need some software updates? I only read quickly but seems this feature came out on Android 8 or 8.1 update....
Just thinking out of the box here. But if as you said you keep data off all the time.
You could always switch something in the APN settings (something easy to remember) like switch sp.mb.com to spp.mb.com. Then it would completely cut your data off. You'd have to remove the extra P though each time you want receive or send an MMS or use data.
Or maybe just try as a test for a few days to see if you can't figure out your phone settings?
@mobileguy no worries on the confusion. I am just trying to understand to help you as it is likely a phone setting.
With so many different brands and models of phones out there it's hard to keep up where each setting is on a phone.
There may be something else on your phone that needs to be turned off. Here's an example from my phone.
I have a section that I can turn off what can use mobile data and what can use wifi or both.
Then I have to go into each of those apps and turn off the background data / roaming data
So on your phone there is likely another section you have to find. The screenshot I posted on my earlier post to restrict background data per app came from a picture I found googling Samsung A31.
When you have time I suggest you go through each setting on your phone and each app settings and adjust everything to your liking.
I'm on the $15 plan with 250MB of data per 30 days. Although I keep data off 95% of the time when I do leave data on for a few days to keep a few apps running like messenger. I have never consumed data that I was not aware of.
When I go to apps the I have restricted from data usage I get notified. For example if I need to search something on Google Chrome I get a popup that says
"Chrome was restricted from using your cellular network. Remove the restriction?" With the option to either cancel my request to open Chrome or to select Remove and then use Chrome on my data.
I hope eventually we can get your phone working the way you want where you can leave data on the whole time and not have to worry about unknown data consumptions 🙂
@mobileguy you said that you were in a parking lot and there was a connection to a wifi network.
Wifi connection has nothing to do with data. You can have data completely turned off or even have your phone on airplane mode and still use wifi to connect to the internet.
Now you're saying your data is still being used up. So in your self serve account how much data was used up?
On your phone go check your data usage. You should be able to see data usage by day, week and month. You should also be able to change between data and wifi to see what was used on each connection.
Also take note. When you have data turned off. And then turn it back on and it gets a data connection for a second. A data buffer kicks in. PM data buffer is not much something like 5.496 MB (around that i forget exact amount right now)...and then if you turn data back off it will still show this buffer for quite awhile sometimes several hours or next day other times much quicker and the data buffer drops of your total usage.
Can you check your data usage a report back?
