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When somebody make call TRUECALLER identified not my name

michaely
Great Neighbour / Super Voisin

I bot $15 basic plan with new phone numbe

7 REPLIES 7

Community_QA
Model Citizen / Citoyen Modèle

@softech 

 

Truecaller is an app

 

https://www.truecaller.com/

Nezgar
Mayor / Maire

You can unlist your number from TrueCaller here:

Unlisting (truecaller.com)

Why depend upon an APP?. Make a complete contacts list. 

JL9
Mayor / Maire

Same, kind of a pain!

BKNS27
Mayor / Maire

I deleted the Truecaller app because there were too many spam calls.


@michaely wrote:

I bot $15 basic plan with new phone numbe


This isn't a Public Mobile issue. Truecaller maintains a list of what they believe to be accurate information, but that information can be inaccurate or out of date.  You would have to contanct the people at Truecaller to correct the information linked to your phone number.

softech
Oracle
Oracle

@michaely   You just activated and you chose a number?.  Now when your friend tried to call you , someone picked up the phone?

 

If so, this is  a glitch for PM/Telus, they sometimes give out numbers that belong to someone already.  Since, your owner has a owner alread, you have not choice but to pick another number again.  Just login to My Account and click Change number and select another one. 

 

 

 

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