05-22-2016 03:42 PM - edited 01-04-2022 02:41 PM
I was looking at the Self-Serve to look at my Data usage, I find the woding called Add-On Usage to be kinda funny, as it should only apply to Add-On, yet even the Rate Plan Data is listed there.
Perhaps PM should call it, Plan Data and Add-On Data, or have a separate section for Plan Data usage history
05-25-2016 11:51 PM
Hello,
I recently signed up with PM, I personally find the data very easy to find as it is right on the main page when you sign in. Yes, it's under 'Add ons' but still very easy to find. I do agree it would be more logical to have it under the rate plan.
This was a major improvement compared to my previous provider where I could not find any information on their self serve account.
Thanks
05-25-2016 03:47 PM
I agree, @makkahn28. I remember commenting on that when I first signed up last fall, as it was very confusing where to find the data usage.