@Jason16 Are you saying that since March 25th you haven't had any service? That error suggests that your card was not activated.
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@Jason16, by any chance, did you go to your self-serve account? And does it say that your account is inactive?
If you don't have sufficient funds in your account, your account and phone plan is temporarily on hiatus until you pay for your plan. Put some money into the account, and reactivate the current plan.
