@slash407 wrote:
do u have whats app on ur current phone, u can transfer content to it, u could have also moved everything when u were instaling whatsapp on ur new phone. It gives u the option when to do so.
I'm not sure if this is a different phone, or if it's the same one that has always been used by the person for Whatsapp, in which case, not receiving messages would indicate an internet connection issue (unless the app was reset/contents cleared). I do not know how the Whatsapp code is programmed, but it is also not entirely impossible that it could force the user to go through the phone number verification process any time the software detects a different sim card number.
Let's assume that it is a different phone than before. There isn't anything that can be transfered or automatically restored to get Whatsapp working. The user would have to run the Whatsapp phone number verififcation techniques. If that's the case, my guess would be the number porting may not have completed, meaning that the code cannot be sent to the phone.
