@lockehart Try using incognito/private browsing more. If it doesn't work, try again later and it will eventually work.
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Restart your browser and re-do the plan change again. It happened to me before. It may be PM server was busy or slow and missed the change plan request. I was able to rstart my browser and continue to change my plan. I am using Opera and Chrome browsers on my WIndows 10 laptop.
It's not happening to me. Could it be the internet browser that you're using? Sometimes I have to switch between Chrome and Firefox for certain websites in order for stuff like that to work.
