11-09-2023 10:47 AM
Seems like whenever i try to log into PM website it takes a while to get in. Very slow and sometimes it just wont log in and takes a few attempts. Regardless of whether i am connecting through 5g and a strong signal or using DSL at home this always seems to be the case
Solved! Go to Solution.
12-07-2023 06:18 PM
Seems to have improved to acceptable since i was having issues a month ago. As mentioned above not so fast but at least getting the job done. Perhaps the webmaster or team at the head end made some improvement. I will also try the incognito method to see if it makes a difference. Thanks for the tips
11-09-2023 07:56 PM
I agree with you, the website and app for that matter could use a boost, and some better UI/Navigation + clarity would be great too.
11-09-2023 12:26 PM
Community is fast, cannot complain.
Using PC/Chrome:
Getting into account took about 27 seconds to populate the whole page with my info. Clicking on Payments took another 15+ seconds to bring all my data on the screen.
Yes, it could be faster but eventually does the work.
11-09-2023 10:49 AM
try to login using different ways
1. try with app
2. try using different browsers
3. try using Incognito/private/secret mode on your browser
let us know if it helps