If i look at my transaction, it doesnt look like i was charged (im on auto pay) for calls and texts and it call and texts are not going through my phone.
Please have a look at my account 100000xxxxxxx asap.
Can a mod look at this request please, I have sent multiple PM's to the moderator team and have not heard back a response. I cannot call or text at all.
@hatrungdiep Do not post any personal details as this is a public community. You will need to send a private message to the Moderator_Team with your account info.
If I do need Moderator assistance, what information should I provide?
Once the Community Moderator has responded to your private message, they will provide you with a secure link so they can authenticate your account information
In order to validate your account information, you will be asked for 1) Your account number and 2) Your PIN number
What are the Contact Support’s hours of operation? Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:00PM (EDT)
______________________________________________________________________ I am not a mod. Do not send me private message with your personal info. If you need to contact PM Customer Support Agent, send a Private Message.
