@QuangHuynhh
If you sent a message, requesting Public Mobile to turn off the subscription, is that message still in your sent private message mailbox?
Check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage/tab/outbox
If it isn’t, they may or may not issue a refund as this is a self serve feature.
To disable the subscription, sign into the self-serve account and disable it yourself under Subscription tab, then Manage Subscription.
That way, the card will not automatically be upon renewal.
