04-27-2020 05:53 PM - edited 01-05-2022 10:33 AM
Want to change my plan to $15 plan since I am home all the time. The links at the bottom of the page as shown in the picture are un-clickable right now. Is the self-serve site down?
Solved! Go to Solution.
04-27-2020 11:40 PM
@9R3W4L the site has been glitchy all day, I have had several errors today and posted about it earlier with limited response from the moderator team.
04-27-2020 06:11 PM
@9R3W4L wrote:Want to change my plan to $15 plan since I am home all the time. The links at the bottom of the page as shown in the picture are un-clickable right now. Is the self-serve site down?
@9R3W4L The rule of thumb is:
If it's not available or if it doesn't work, try again in about an hour. 🙂
04-27-2020 06:02 PM
@9R3W4L Hi I just looked at my account it looks to be some kind of technical glitch for some of us just try again in a while reboot your computer good luck
04-27-2020 06:00 PM - edited 04-27-2020 06:00 PM
@9R3W4L the option to change plans seems to be down. I'm not seeing the available plans, and the buttons are greyed out. You should try again later. Stay safe.