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Want to change plan. Is the self-serve site down?

9R3W4L
Good Citizen / Bon Citoyen

Want to change my plan to $15 plan since I am home all the time. The links at the bottom of the page as shown in the picture are un-clickable right now. Is the self-serve site down?

 

PM.png

 

4 REPLIES 4

Naepalm
Mayor / Maire

@9R3W4L the site has been glitchy all day, I have had several errors today and posted about it earlier with limited response from the moderator team.

 

Screenshot_20200427_230755_com.brave.browser.jpg

geopublic
Mayor / Maire

@9R3W4L wrote:

Want to change my plan to $15 plan since I am home all the time. The links at the bottom of the page as shown in the picture are un-clickable right now. Is the self-serve site down?

 

PM.png

 


@9R3W4L  The rule of thumb is:

 

If it's not available or if  it doesn't work, try again in about an hour. 🙂

iliketotalk
Mayor / Maire

@9R3W4L Hi I just looked at my account it looks to be some kind of technical glitch for some of us just try again in a while reboot your computer good luck

gblackma
Mayor / Maire

@9R3W4L the option to change plans seems to be down. I'm not seeing the available plans, and the buttons are greyed out. You should try again later. Stay safe. 

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