Want to cancel subscription

[RKSp]

Can’t sign into account in spite of correct log in and password. How can I unsubscribe?

[Chalupa_Batman]

Hello @RKSp 

If you're still unable to log in, you can contact a CS Agent this way.

To Submit a ticket, please click the following link to access the Public Mobile Chatbot:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type: Customer Service Agent

[computergeek541]

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@RKSp wrote:

Can’t sign into account in spite of correct log in and password. How can I unsubscribe?

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If you're trying to use the Self Servce website, try loading it using your web browser's incognito/privacy mode.  If using the app, try clearing the app's storage settings berfore trying to log in.