05-31-2018 12:33 PM - edited 01-04-2022 06:05 PM
I had great service from this location, the guy who manages the cell booth seems to always be the person I get (forget his name) but he's always very helpful and will return your call when you ask him to.
In my case, I had to activate my sim card at a different location nearer my house but the service there was also very professional, and without pressure. After chatting with the Kanata location a few times I felt much more comfortable commiting to PM and even signing up for a 2nd phone for a family member.
05-31-2018 04:00 PM
always good to see good CS!
05-31-2018 02:30 PM
Nice to see you were able to get great service from a store even though PM operates through an online model. Hopefully more people will be able to benefit from the service there too!
05-31-2018 01:08 PM
Thanks for sharing the good news story. This will benefit other potential customers in Kanata.