Volte device expansion

[ClarkWyatt]

• I have a fig flip 2 pro device that supports all the 4g bands that public mobile users but I only get 3g. I am curious if the list will be expanded once the 3g sunset happens in Winnipeg. I checked the device on public mobile by imei and it says it's not supported. I also checked Telus as I believe Public mobile uses Telus towers and it says it's supported on Telus. Hopefully I can continue using public. But may be forced to switch. 

[ClarkWyatt]

Which goes back to my first statement of an updated device list. I also tested other carriers Bell also confirmed that the device was compatible. I only mentioned Telus as Public mobile uses Telus. 

[computergeek541]

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@ClarkWyatt wrote:

I did that and it stated not compatible however Telus says that it is compatible on their network so I believe it's Public Mobile that has not approved the device on their networks. 

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There are also mistakes in the Telus list.  As with any large database, there will be some errors.

[ClarkWyatt]

I did that and it stated not compatible however Telus says that it is compatible on their network so I believe it's Public Mobile that has not approved the device on their networks. 

[BKNS27]

@ClarkWyatt 

Check the IMEI of the Fig Flip 2 to see if it is VoLTE.

https://www.publicmobile.ca/en/get-help/articles/volte 

It might be compatible but it will work on 1900Mhz 3G if the frequency is in your area.

[umnikke8]

Probably won't be much changed in a couple months when the final switch is pulled. As far as my understanding there is a slight difference between the devices Telus supports and the ones Public supports even though they use the same network.