Voicemail

[Phil123123]

I tried some links person one on one tech support gave me to try to get my voicemail to answer after 4 rings instead of 10 but nothing worked.  Now I can't get my voice mail to come on at all.

[hTideGnow]

HI @Phil123123 

are you on iPhone? I am not sure if the new Live Voicemail feature will help in your situation.

[softech]

@Phil123123 

there used to be trick to change the number of rings before voicemail, but that is based on Conditional forwarding,  which currently does not work due to some system glitch

If your phone is one of those using VoLTE, you can try to ask support to fix the conditional forwarding first, we heard it is possible, but not 100% certain.  Open the ticket with PM support here:

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

If it is fixed you can then use this trick to change the number of rings before voicemail

Dial this sequence: *61 *16475804001*11 *[then enter number of seconds to wait] # [SEND or CALL].

For the number of seconds to wait - choose from the following options:

For one ring, enter 5.
For two rings, enter 10.
For three rings, enter 15.
For four rings, enter 20.
For five rings, enter 25.
For six rings, enter 30 (This is the maximum number of rings/seconds).