Voice mail not working

[jmercho]

HI, 

Just changed my phone over to Public Mobile. I have tried to reset my network but nothing seems to work. Even when I dial 1, nothing happens. I have the 25$ plan. 

Can someone help please? My voice mail is important because i'm job seraching at the moment. Thank you!

[gblackma]

@Moccagee3 

Samsung Galaxy A10e - Check Voicemail

1. From a Home screen, swipe up from the center of the display to access the apps screen.
2. Tap Voicemail .

Did you set up your voicemail? Please use this article to do it now. 

https://www.publicmobile.ca/en/on/get-help/articles/set-up-voicemail

Now if you already set it up here's an article on accessing it 

https://www.publicmobile.ca/en/on/get-help/articles/set-up-voicemail

Welcome to pm. Stay safe. 

[Moccagee3]

thanks everyone, I  NOW KNOW HOW TO GET MY VOICEMAIL.....

                                                                                                   MOCCAGEE3

[gpixel]

@Moccagee3 dial your phone number 

[geopublic]

@Moccagee3  Hold down the 1 key or call your number from your phone.

[Moccagee3]

I CANNOT GET INTO MY VOICEMAIL .... I HAVE A NEW SAMSUNG A10e what do I do to receive my voicemail......

[jmercho]

thanks for the reply! I figured it out after ...

Have a good one

[jmercho]

Everything is cool! 

You have to dial 1 and then your phone number. 

Sorry about that! 

[geopublic]

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@jmercho wrote:

HI, 

Just changed my phone over to Public Mobile. I have tried to reset my network but nothing seems to work. Even when I dial 1, nothing happens. I have the 25$ plan. 

Can someone help please? My voice mail is important because i'm job seraching at the moment. Thank you!

---

@jmercho  You will not be able to receive VM until your port completes as VMs will still be going to your previous provider if you are porting your number.

To access Public's voicemail dial 647-580-4001.

[shep22]

@jmercho Hi is your phone locked to your previous provider if so you will need to call them to unlock it

[gpixel]

@jmercho hi dial ##004# to reset your voicemail forwarding

you can call your own number to access your voicemail