Voice calls
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2 weeks ago
Although I have the Canada – US – Mexico subscription plan, I can’t send or receive phone calls from Mexico. I either get a rapid busy signal or the following error message: “HB1. Your call cannot be completed.”
I have turned my iPhone off and on and also toggled airplane mode with no success. Any idea ideas?
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Tuesday
self solution removed
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Tuesday
Yes. Thank you so much.
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2 weeks ago
@MurrayR wrote:Although I have the Canada – US – Mexico subscription plan, I can’t send or receive phone calls from Mexico. I either get a rapid busy signal or the following error message: “HB1. Your call cannot be completed.”
I have turned my iPhone off and on and also toggled airplane mode with no success. Any idea ideas?
Hello @MurrayR
Go into your network settings and turn off automatic. Then choose one of the local options such as ATT and then reboot the phone. This may be one of the reasons. Also, make sure data roaming is turned on so you can use your data there. If ATT doesn't work, pick a different one and reboot.
