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Voice Mail Access

JW59
Great Neighbour / Super Voisin

I can't access my voice mail anymore. I recently traveled to Europe and installed a Saily Esim which I have since discarded and returned to Public upon my return to Canada. It says I need to add a number to access my voicemail. I have a Samsung S24+

 

edited by computergeek541: changed category labels (discussion unrelated to Community)

2 REPLIES 2

Nezgar
Mayor / Maire

@JW59 wrote:

I can't access my voice mail anymore. I recently traveled to Europe and installed a Saily Esim which I have since discarded and returned to Public upon my return to Canada. It says I need to add a number to access my voicemail. I have a Samsung S24+


Here is a list of all currently known Public Moible voicemail access numbers:

https://productioncommunity.publicmobile.ca/t5/Get-Support/Updated-list-of-Voicemail-Access-Numbers/...

You can manually dial any one of those numbers to access your voicemail. You can check if it's possible to edit the number in the Phone app > Tri-Colon in the top-right > Settings > Voicemail >Service Provider. At least in My Samsung Galaxy S21FE I don't appear to be able to edit that...

If not, you could edit one of your other speeddial entries other than "1" to dial one of those numbers.

will13am
Oracle
Oracle

@JW59 , is the Public Mobile SIM enabled as the default SIM for talk, text and data?  Perhaps try a network reset if all else fails.  

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