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Very Confusing Billing History (Credits and Debits) ??

prasprime
Great Citizen / Super Citoyen

Untitled.jpg

 

What are all these debits and credits ? Its confusing to see lots of credits and debits? 

Help me, Why can't be simple ? 

 

 

 

@Jeremy_M

 

 

4 REPLIES 4

srlawren
Retired Oracle / Oracle Retraité

@prasprime I have the answers you seek.  Click here:  https://productioncommunity.publicmobile.ca/t5/Announcements/Public-Mobile-Website-Changes/m-p/18323...


>>> ALERT: I am not a moderator. For account or activation assistance, please click here.

kentnleung
Great Citizen / Super Citoyen

I know right 

mimmo
Retired Oracle / Oracle Retraité

You are charged for each service seperatly (talk text data) then the bundling discount is credited then all rewards then your credit card is billed.

 

If it is really confusing just look at the automatic top up amount 87$ that is what you paid. 

MoreYummy
Mayor / Maire

Because everyone has different reward, credit, referral, therefore you see the origianl plan cost minus any credits you have when the plan renews.  

It is the same practice for all billing, shows actual break down.   At the end of the day you pay the correct amount is important, no credit missing etc.

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