Verification codes

[Sa1765]

I've gotten two verification codes on text without me prompting them. What to do next and how to stop this? 

[BKNS27]

@Sa1765 

If you just login to your account to change your password. That is the 2FA code to access your account to change it.

By changing your password, that is all you can do.

[slusagm]

PM won't be able to help.

So, please login , change your password and email address from Profile->Manage EverSafe ID

[Sa1765]

Yes I have a public mobile account. If someone is trying to hack it what should I do, whom do I contact? Nobody has access to my account. I changed passwords. I still received another code now. I have 2fa that only I receive texts. 

[BKNS27]

@Sa1765 

If you didn’t request to access your account. Someone is trying to hack into your account.

Login to your account on the app or website and change your password ASAP.

[hTideGnow]

hi @Sa1765 

was that the 2FA verification code? if you didn't request it, you can ignore it.

but if it comes too often, then you need to confirm if anyone have your email address and logged in , and that triggered that 2FA code.  I would suggest you to either change the password only, or change the login email as well.  That could lead to sim-jack if they get into your account 

[slusagm]

you have a Public Mobile account?  look like someone trying to access it.