04-18-2023 07:30 PM - last edited on 04-18-2023 07:36 PM by computergeek541
I can’t get my verification code from my email I got lock in how can I access my account alternatively
Solved! Go to Solution.
04-18-2023 08:41 PM
04-18-2023 07:34 PM
@Chrisjem73 is your phone service suspended? if phone service is active, you should see an option to send the code via SMS
if the option is not there, please open ticket with PM support
1. Open ticket with Chatbot for faster response (2-48 hours), using direct link: https://publicmobile.ca/chatbot.
Start by typing "Forgot Login Information", then click "Contact Us",, then click "Click here to submit a ticket ↗"
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https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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