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Verification code

Chrisjem73
Great Neighbour / Super Voisin

I can’t get my verification code from my email I got lock in how can I access my account alternatively

2 REPLIES 2

softech
Oracle
Oracle

@Chrisjem73 is your phone service suspended?  if phone service is active, you should see an option to send the code via SMS 

 

if the option is not there, please open ticket with PM support

1.  Open ticket with Chatbot for faster response (2-48 hours), using direct link: https://publicmobile.ca/chatbot.

Start by typing "Forgot Login Information", then click "Contact Us",, then click "Click here to submit a ticket ↗" 

2. if you have problem with Chatbot: Private message CS Agent at:    

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

 

 

 

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