So basically, I tried logging into my account yesterday because I was told I was out of data. I tried logging in ( surprise surprise ) I couldn’t. Then I got a notification saying that my account was locked and to try in 1 hour. I have waited an entire day and there is still no change, and when I try to reset my password it still says try again in 1 hour. I have work that requires service and I can’t even send IMessages to my coworkers. I would appreciate it if someone could help me. I have tried all of the basic resets and troubleshooting, with my password through my email and phone number and nothing has worked. I think my account needs to be reset or at least the lock thing to be turned off. If anyone knows how to do that I would be very happy !
thanks - Duke
