Used Data ?

[cancon]

Received a text message identifying as: "Public Mobile here. You have used 98% of the data included in your service. Visit My Account at https://selfserve.publicmobile.ca for more options." 

I checked my account and do not appear to be any where near my data limit. What is going on?

[EdEd]

Got the same message for my 2 accounts

[Dunkman]

@cancon 

Several reports last 24 hours with similar text message.  Likely sent in error.  

With some customers, their plans renewed overnight and then they got this message. I would just ignore for now.  

[hTideGnow]

hi @cancon 

best way to check is to call *611 and confirm your usage

if you have any concern, check with PM support agent, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage