05-18-2024 10:54 AM
Hi I was in the hospital and needed more data I bought gigs for $30 and bought 3 gigs of us roaming data by mistake. is there a way I can get it changed to the data I can use. I have never been to the us and have no plans of going there so it is useless to me.
Thank you
Ernie
05-18-2024 10:55 AM - edited 05-18-2024 10:58 AM
@Ecapper65 Contact support they should be able to reverse it for you
submit ticket with support . using the chat bubble bottom right of screen
If that doesn’t work you can always send direct private message to support .
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
adding data add ons expire 30 days after purchase . So if you need buy add on often maybe consider changing plans might be cheaper in the end @Ecapper65