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04-24-2023 02:30 PM
I am trying to get usage history for the past 30 days but it is only giving the last few days.
Thanks
Solved! Go to Solution.
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07-20-2023 10:25 PM
yes, the download all usage does not work with the current My Account's usage history. Only way is to go one page at a time. Sad 😞
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07-20-2023 09:57 PM
Ping!
Here it is July 20, and the problem persists. And of course, not a peep from PM.
I have tried various filters, all the way up to 90 days, and "Custom", and I still only get 7 days at a time (yes, 7, not 3).
Furthermore, as the web page itself shows only three days at a time, I have to go through the pages (only 4 pages shown at a time) until I find an appropriate "match" page, by which I mean that the pages/downloads don't seem perfectly sequential. So, I have to download a bunch of pages, import and combine, remove duplicates, sort, then add to the 'master' sheet I use for my own usage analysis.
In the end, the process is way too wonky and laborious. IT SHOULD NOT BE THIS HARD!!!
P.S.: Why is the PM website always so sssssllloooowwww??? Is it running on a Commodore 64?
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06-01-2023 02:26 PM
Removed?
A temporary solution for a crappy situation?
The DL only gives three days, if you read my comment completely, you would have noticed it.
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06-01-2023 02:23 PM
I manage many family phones and so the apps are useless to me.
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06-01-2023 02:03 PM
@dizzydino you are correct, the download usage only 3 days. No good!!
do you have an Android? use your Mobile data usage there, it tells you everything
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06-01-2023 01:22 PM
@dizzydino on this new My Account, the Usage type is removed
Please download the full usage log and filter using Excel locally
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06-01-2023 01:15 PM
You can also filter the 'Usage Type' you want to see. Once you have selected your preference click "Apply Filter"
Nope, no such filter for USAGE TYPE
Also, when I try to DL it, it only gives me three days.
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04-24-2023 03:46 PM - edited 04-24-2023 03:46 PM
please note the filter on usage page has a glitch. It is advised to download the full usage in XLS and then filter using Excel aft
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04-24-2023 03:44 PM
There is a drop down menu under 'Date Range' Options from 7, 15, 30, 60, 90 & Custom Days. You can also filter the 'Usage Type' you want to see. Once you have selected your preference click "Apply Filter"
https://selfserve.publicmobile.ca/en/account/plan/usage-details
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04-24-2023 02:33 PM
When you go to look at usage history click the filter button and you can select various date ranges.