cancel
Showing results for 
Search instead for 
Did you mean: 

Usage History Download With Day Range Over 30 Days

rocket123456
Great Neighbour / Super Voisin

I tried to download usage history with filtering day ranges of 60 days or 90 days and nothing happened.  No file downloaded and no error or messages popped up.  With day ranges of 30 days and below, the download worked fine.  I was using Google Chrome (Version 149.0.7827.201), also tried on FireFox (152.0.5), for the usage history download. 

3 REPLIES 3

slusagm
Mayor / Maire

Dont filter.  Download everything in xls file first, then filter using excel

hairbag1
Mayor / Maire

@rocket123456 

I just tried it myself and was able to go back to late April. Clear cache files and try again using laptop. 

BKNS27
Mayor / Maire

@rocket123456 

It worked for me on the PM app.

Go to Subscription-Usage Breakdown-View Usage History then change filter.

Maybe try clearing the cache on your computer and see if that helps.

Need Help? Let's chat.