08-25-2022 08:19 AM
I’m in the US from Canada, I’ve purchased unlimited talk/text for 10 days, I’ve changed my ANP, reset my network and I still don’t have any cellular service available. Please help
08-30-2022 10:03 AM - edited 08-30-2022 01:23 PM
@Simar71 wrote:Visit a kiosk
There are no Public Mobile kiosks. Also, Public Mobile retail locations weren't there to provide any torm of customer support.
08-30-2022 12:29 AM
Visit a kiosk
08-25-2022 08:53 AM
Here's info on US Roaming and the recent changes in the US affecting pm customers that should help.
08-25-2022 08:38 AM
@Muchoros you actually don't need to change the APN .
for US roaming on voice, you need to specifically choose T-Mobile network since it has the 2G network which can carry the voice signal. Can you go to your network selection, manually choose T-Mobile and see if it connects and if you can receive calls and send text?
Also, which city and state you are in now?