Us roaming addon

[Milliscent]

I purchased the wrong addon and I need a refund 

[hairbag1]

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@Milliscent wrote:

I purchased the wrong addon and I need a refund 

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PM philosophy is no refunds ...especially when customer errs. Plead your case to moderator and maybe have those funds applied to future renewal rather than a refund.

Let us know how you make out.

[GR · Accepted solution]

@Milliscent  the best way is to contact the moderator_team by clicking here and they'll get back to you usually within 48 hours

https://publicmobile.ca.ada.support/chat/

In the meantime if you need the right add on immediately you should add more funds to your account and purchase the right add on! When the moderators get back to you then you can discuss the refund with them