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Urgent

Brendan_w09
Great Neighbour / Super Voisin

I have $40 in my account my plan is $45.50 

How can I use $5.50 from credit/debt card instead of the options available $20 $40 $50

Only need to add $5.50 to account to pay $45.50 I wish their was actual people to talk with over the phone instead of this online chat it's very useless 

5 REPLIES 5

BKNS27
Mayor / Maire

@Brendan_w09 

If your account payment isn’t connected to a CC/debit. You can purchase voucher to make the additional payment.

Vouchers can be purchased at:

7-11, Canadian Tire gas stations, London Drugs, Canadian Superstore, Shell, Shoppers Drugmart, Safeway, Staples

 

EB0
Deputy Mayor / Adjoint au Maire

In PM, under payment, there is an option to add funds with Credit Card, click on it, then you can specify the amount you want to pay.

hairbag1
Mayor / Maire

@Brendan_w09 

if you have a valid debit or credit card on your account set to Auopay (Subscribed)..there's nothing to do. During the next renewal, it'll take the balance owing from that card.

Rastin
Model Citizen / Citoyen Modèle

Add a visa and set up auto payment it will take the remaining amount from the visa. You can still pay the way you were before if you don't want to use the visa all the time and just use it as a backup

will13am
Oracle
Oracle

@Brendan_w09 , the way the payments work is that account funds are debited first before going to the credit card for the remainder.  So there is nothing you need to do.  

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