Urgent!! Unblock account for reactivate the plan

[sophitechnicusñ]

Hello,

3 hours before i sent this message to "Moderator_Team"..... nothing happend .....
It's better to change the provider "Public Mobile" with another?

The message sent to "Moderator_Team":
"Trying to reactivate a new plan a had a lot of issue ....
Please unblock the account associate to phone number .... , account name is ...
The pin is ......

On the account there are 22$(when i call at *611)

The old plan wasn't reactivated, i try to use the account but i cannot access, after i try to reset the password ....

Now i cannot access the account,....."

Thanks

[PJC]

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@sophitechnicusñ wrote:

It's difficult to understand why like a user you cannot reset the password even you tried more than 3,4 times and you cannot unlock the account and we need to wait 48 hours .....

bad choice with public mobile, i think it's time to do the research for change ....

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I have to agree with you on this one and it should definitely be one of their top priorities to get fixed...

[sophitechnicusñ]

It's difficult to understand why like a user you cannot reset the password even you tried more than 3,4 times and you cannot unlock the account and we need to wait 48 hours .....

bad choice with public mobile, i think it's time to do the research for change ....

[popping]

@sophitechnicusñ

Private message to moderator is on first come first serve basis.  It will take upto 48 hours depending on how many moderator requests ahead of you.