Updating payment

[Southside]

I'm trying to update my payment but it keeps tell me oops unsuccessful. Tried several times! I read that some people have been having the same issue. Please help.

[Southside]

Did not work.

[Southside]

Still has not worked. This website needs a serious overhaul! Thanks for the suggestion.

[DDM69]

Sometimes if you go back a page and then resubmit you may have success.  Let us know what works for you.

[Hollister]

@Southside 

Try again, but clear your browser cache first and then open a new browser window in incognito/private mode.

[computergeek541]

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@Southside wrote:

I'm trying to update my payment but it keeps tell me oops unsuccessful. Tried several times! I read that some people have been having the same issue. Please help.

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Trying several times may have locked your card out from use at Public Mobile.  To check if that's the case open a ticket to ask a customer support agent.  https://widget.telus.tiia.ai/publicmobile/publicmobile.html