Updating billing info

[Aslan]

I'm locked out of my account and I can't reset the password and I need to update billing info. How do I talk to someone with a pulse?

[Handy1]

@Aslan  No one to talk to support is all online . And not we are just customers like you trying to help .but here’s the link to submit ticket with support 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[BKNS27]

@Aslan 

If you are locked out of your account because of too many attempts with the wrong email or password. You need to wait for an hour to re-login but clear the cache and go incognito on your browser before login.

Also, don’t use autofill. You need to manually enter your email address and password. There will be a check mark next to your email and password if it is OK to click login.