Updating Credit Card Information

[Mikey0127]

Hi All,

I need to update my credit information as it is expiring, however, I cannot edit the required fields (I am only able to edit the Postal Code).  I submitted a ticket here, but any advice on how to resolve?

Thanks!

[Karenoons]

march 28 and the geniuses havent been able to fix it yet

[will13am · Accepted solution]

@Mikey0127 , credit card updates seems to be very finicky for many.  I have found success using the mobile app, after clearing cache and enabling location permission.  Give that a try.  Since you already submitted a ticket, an agent will assist when they get to your ticket if you have not resolved the problem.