Updated account number

[Janice33]

I tried port in my phone number to public mobile last week but failed because the account number was incorrect. Now I get the updated information and I want to give you 

[HALIMACS]

Another way, @Janice33 , is to go into your self-serve and under the Profile tab, change your number.

There you'll find an option to port a number from another provider.  Simply enter the prior mobile service provider particulars, and follow the prompts.

[TheSterlinger]

You can ask for the porting request to be reinitiated. I will send you the number, check your messages by clicking your avatar and clicking inbox.

[Handy1]

@Janice33  I’ll send you the porting team number private message and give them the account number and they can re trigger the port  request for you . Don’t forget to put old providers sim in the phone  to reply YES to the confirmation text to port