11-03-2023 03:35 PM - last edited on 11-03-2023 03:39 PM by computergeek541
How do I update my Credit card on file? I am constantly getting error
Solved! Go to Solution.
11-03-2023 03:41 PM
Thanks for the suggestion!
11-03-2023 03:41 PM
I just did it! Thanks
11-03-2023 03:39 PM
@Hieee wrote:How do I update my Credit card on file? I am constantly getting error
How many times have yoMobile side. In that case, I would contct a Public Mobile customer supprot agent usin te chatbot. u tried? After trying multiple times, a lockout from allowing use of that card might have occured on the Public Mobile side. In that case, I would contct a Public Mobile customer supprot agent using the chatbot.
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If the ticketing system shows an error, please send a private message to CS_Agent.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-03-2023 03:38 PM
@Hieee you probably at the right place to update the card. But update card feature is glitchy. Wait an hour and try again using Incognito mode
if you are in a rush to resume service, get a voucher from SDM/London Drug/711/Shell and then load the voucher using *611