Update payment info for auto pay

[LHuber]

How do I update my payment info for auto pay?

[esjliv]

@LHuber - 

If never created a My Account before (since I see you around here since 2020...this may be the case if you activated in store) and your account is currently in suspended status you can look into obtaining a voucher to make a payment through 611,  see here: https://www.publicmobile.ca/en/on/get-help/articles?q=vouchers

Locations to obtain some: https://publicmobile.ca/en/on/payment-voucher

If this is you case, once account is active you can submit a ticket with CSA to get My Account created, here: Create, forgot or change My Account email or password link

[computergeek541 · Accepted solution]

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@LHuber wrote:

How do I update my payment info for auto pay?

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Please log into yoru account at selfserve.publicmobile.ca

Once you've logged in, go to the payment section. There is a manage credit card option.