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Update a credit card

briansimmons
Great Neighbour / Super Voisin

I never registered on public mobile, and the credit card I used when I signed up was hacked, so I need to update the credit card so automatic payments continue 

3 REPLIES 3

darlicious
Mayor / Maire

@briansimmons 

If you run into any trouble getting your payment info updated you can make a payment using a public mobIle voucher via 611. This will keep your service active while you sort out your card.

 

https://productioncommunity.publicmobile.ca/t5/Get-Support/Can-t-Make-a-Payment-or-Update-Your-Card-...

BKNS27
Mayor / Maire

@briansimmons 

Who help you active your SIM?

You will need to contact a CS_Agent to help you access your account by creating a ticket on SIMon Chatbot (bottom of page) or private message (envelope icon above) them on this Community.

Need Help? Let's chat.