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10-25-2022 01:51 PM
I never registered on public mobile, and the credit card I used when I signed up was hacked, so I need to update the credit card so automatic payments continue
Solved! Go to Solution.
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10-25-2022 02:47 PM
If you run into any trouble getting your payment info updated you can make a payment using a public mobIle voucher via 611. This will keep your service active while you sort out your card.
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10-25-2022 02:16 PM
Who help you active your SIM?
You will need to contact a CS_Agent to help you access your account by creating a ticket on SIMon Chatbot (bottom of page) or private message (envelope icon above) them on this Community.
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10-25-2022 02:04 PM
@briansimmons hi if you haven't registered and signed up instore use this link https://widget.telus.tiia.ai/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&duid=2BXKyAsUGl2N10AVl7w...
