02-28-2024 12:46 AM
Hi I update my credit information today, Feb 27 for pre-authorized payment and same time amount owing next cycle I made payment $12.43 today early. Cycle is Feb 2 to Mar 3 for mobile data, so what's happens, will my payment in my account get adjusted, I get $4 discount since my account says $4.52 owe payment in invoice and account adjustment $11, so my account will be adjusted since I paid early, make sure please payments goes through 1 credit card owing not 2 credit cards, not my previous card, just the new update credit card info I added on Feb 27? Second question I have to wait for 250 MB data to be added my account since this month I used all data, will get added 250 MB data when new cycle starts Mar 4, even though I made payment early Feb 27 with my added pre-authorized credit card, please reply to my inquiry?
02-28-2024 04:31 AM - edited 02-28-2024 04:33 AM
If you changed your CC before your renewal date, your old CC will be replaced with the new CC.
When you used up your data before your renewal. You can purchase more data for $5. Your regular 250mb will be added on March 4.
I would suggest you check your account on March 1 or 2 when your account will be update for the $12.43 payment.
02-28-2024 12:51 AM
@Susie_Rose55 wrote:Hi I update my credit information today, Feb 27 for pre-authorized payment and same time amount owing next cycle I made payment $12.43 today early. Cycle is Feb 2 to Mar 3 for mobile data, so what's happens, will my payment in my account get adjusted, I get $4 discount since my account says $4.52 owe payment in invoice and account adjustment $11, so my account will be adjusted since I paid early, make sure please payments goes through 1 credit card owing not 2 credit cards, not my previous card, just the new update credit card info I added on Feb 27? Second question I have to wait for 250 MB data to be added my account since this month I used all data, will get added 250 MB data when new cycle starts Mar 4, even though I made payment early Feb 27 with my added pre-authorized credit card, please reply to my inquiry?
Just before you renewal happens, you will only be charged on the credit card that is only in your account and only for teh required amount. If you wish, you can perform an immediate plan change from within your Self Serve account, but the full $15 plan fee less the $4 already in your account would be due immediately. Also, there will be no credit/no refund issued for the unused amount of time that gets abandoned from your current plan billing preiod.