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I need to get my old number back help

Emmah
Great Neighbour / Super Voisin

I really need to change my phone number to mt old number can you help me 

3 REPLIES 3

BKNS27
Mayor / Maire

@Emmah 

Could we get some more detail?

- Did you cancel your service before porting over from another carrier?

- Did you stopped payment for longer than 90 days?

If both questions are Yes then you can’t get your number back.

McSlickster27
Great Neighbour / Super Voisin

If your number is with your old provider, you need to open a ticket and submit a port request

Hollister
Deputy Mayor / Adjoint au Maire

@Emmah 

Is your old number with another provider? Have you tried porting it in to PM?

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