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Neva1
Good Citizen / Bon Citoyen

Cannot go to Manage Subscription to unsusbscribe. Will not allow toggle to be moved to Left to unsubscribe

6 REPLIES 6

@Neva1 

The website is finicky. 

You could try again with a different web browser, clear cache or incognito mode.  Or try to login with a different device. Or use the Public mobile app.  

 

BKNS27
Mayor / Maire

@Neva1 

Did you try unsubscribing on the PM app?

It works for me.

Neva1
Good Citizen / Bon Citoyen

Don't know how to do that!

Neva1
Good Citizen / Bon Citoyen

Went to link and posted message. What will happen next? Someone from Public Mobile will answer?

Meow
Mayor / Maire

Use computer; use incognito browser mode.

kb_mv
Mayor / Maire

@Neva1 wrote:

Cannot go to Manage Subscription to unsusbscribe. Will not allow toggle to be moved to Left to unsubscribe


@Neva1 Contact support for assistance using chat bubble or message directly at: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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