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Unregistered SIM

Sampinkfloyd420
Great Neighbour / Super Voisin

This morning my phone was working just like any other day, then within minutes it started saying 'Unregistered SIM' and haven't been able to send/receive calls/texts all day n haven't been able figure out how to fix it all day! I hope someone can help me 🙏

3 REPLIES 3

For sure, make sure it isn't blacklisted. 


@Sampinkfloyd420 wrote:

This morning my phone was working just like any other day, then within minutes it started saying 'Unregistered SIM' and haven't been able to send/receive calls/texts all day n haven't been able figure out how to fix it all day! I hope someone can help me 🙏


This could be because of a network issue.  Try restarting your phone if you haven't already.  Also, check your device's IMEI at devicecheck.ca.

JK8
Mayor / Maire

@Sampinkfloyd420 

 

Can you log into self service and see what the account status is? Is it Active?

 

Edit: 

Try rebooting, resetting network settings, reinstalling SIM card.

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