Unlock my account

[sus_1982]

How long does it take to unlock the account?

[arshad464]

If you sign in your account after 24 hour, I think it will work.

[Mary_M]

Hey @sus_1982,

thank you so much for your patience!

Just an update - you will receive a reply shortly as my colleague is currently looking into it 🙂 Keep an eye on your message!

Cheers,

Mary

[will13am]

Turnaround time is usually within an hour or two.  It is surprising that there has been no response for private messages sent yesterday.  There was a major outage yesterday morning.  So, there could be a bow wave of clean up activity today.  Stay patient. 

[sus_1982]

I have already send the request last night and still no response. 

Any time limit?

[will13am]

What do you mean by locked account.  If you need access and are unable to get in, I suggest sending a private message to the moderator team for help.  The moderator team can be reached via private message using this link. Refer to the following link for information on contacting the moderator team.


http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...